PRIVACY POLICY

Privacy Policy

The following policy outlines the privacy practices of Beechboro Physiotherapy, in regards to personal and business information.

1. Privacy

Beechboro Physiotherapy respects the privacy of all clients.This Privacy Policy applies to personal information collected by us. We are bound by the Australian Privacy Principles and the Privacy Act 1988 (Commonwealth), which govern the way private sector organisations collect, use, keep secure and disclose personal information.

2. Personal Information Collection

Personal information is defined as any information that specifically identifies you or from which your identity can be easily attained. To provide our clients with superior service we may need to collect relevant personal information from you. 

3. Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. 

4. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

5. Use and Disclosure of Personal Information

Your information will only be used to the extent that it informs our staff and assists them to carry out the required service. Your information will not be used for any purpose outside of Horizon Physiotherapy and the service that you have requested or are currently receiving.  

6. Consent and Confidentiality

By using this website and giving your information to us, you indicate your consent to us. It is our guarantee that we will treat your personal information responsibly and ethically. You are under no obligation to provide us with any of your information.  

7. Access to Your Personal Information

You are entitled to have access to any personal information relating to you which we possess, except in some exceptional circumstances provided by law. You are entitled to edit or delete such information unless we are required by law to retain it or permitted to retain it in accordance with this policy. However, we may keep track of past transactions for our accounting and audit requirements. Furthermore, it may be impossible to completely delete your information because some information may remain as backups.

If you would like access, delete, or correct any records of personal information we have about you, you are able to access, update and delete that information (subject to the above) online in your own account, or by contacting our Administration Team at admin@beechborophysio.com.au or write to us 1/289 Benara Road, Morley WA 6062. We reserve the right to charge a fee for searching for and providing access to your information.

8. Information about other people

If you provide information to us about a third party (such as your directors, employees or someone you have business dealings with) you must ensure that you are entitled to disclose that information to us and that you have fully complied with the Privacy Act 1988 in relation to the collection, use or disclosure of that information.

9. Data Security 

We will hold your personal information for the purposes listed above, and we have taken steps to help ensure your personal information we hold is safe. You will appreciate, however, that we cannot guarantee the security of all transmissions or personal information, especially where the Internet is involved.

Notwithstanding the above, we will take reasonable steps to:

  • make sure that the personal information we collect, use or disclose is accurate, complete and up to date;

  • protect your personal information from misuse, loss, unauthorised access, modification or disclosure both physically and through computer security methods; and

  • destroy or permanently de-identify personal information if it is no longer needed for its purpose of collection.

However, the accuracy of personal information depends largely on the information you provide to us, so we recommend that you:

  • let us know if there are any errors in your personal information; and

  • keep us up-to-date with changes to your personal information (such as your name or address).

10. Complaints

If you are not satisfied with our response to your request, you may contact the Federal Privacy Commission.

Director of Complaints
Office of the Federal Privacy Commission
GPO Box 5218
Sydney-NSW